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Every year, HDI unites the global IT service and support community for an epic conference & expo to share best practices, network, overcome similar challenges, and celebrate success. As eager as we are to bring you all together again for our flagship annual event, large-scale gatherings just aren’t viable this year. So...

In 2020, we’re going virtual!

Discard your preconceived notions of dry, one-dimensional virtual events. SupportWorld Live: A Digital Experience will be a robust digital program, featuring the quality content, meaningful connections and just plain fun you’ve always associated with our live events!


Join us for SupportWorld Live: A Digital Experience and enjoy:

  • Pre-event networking, video discussion groups and bonus content
  • Timely, inspiring keynotes
  • Topic based tracks of concurrent conference programming
  • AI-fueled matchmaking with attendees, sessions and exhibitors
  • Video discussion groups and happy hours based on industry or topic area
  • Exposure to the latest products and services from exhibitors and sponsors
  • Everyone’s favorite event host, Kirk Weisler
  • Inspiring industry awards
  • Music from the HDI House Band, Patrick and the LVB
  • Mindfulness breaks
  • Games, giveaways and prizes
  • And so much more!


HDI knows how much this community values the energy, inspiration, knowledge and networking our events deliver for you. We hope you’ll join us virtually until we can safely meet again in person.

A variety of pass options are available for SupportWorld Live: A Digital Experience.

Registration for this event has passed

11 Aug 2020 @ 11:00am EDT
12 Aug 2020 @ 5:45pm EDT

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